How a Plumber Got Off the Phone and Back to Work with AI

Mike runs a busy one-man plumbing business. His days are packed with service calls — fixing leaks, unclogging drains, and replacing water heaters all over Vancouver. Business was good, but one thing kept slowing him down: the phone.

Every day, Mike fielded a constant stream of calls. New customers looking for estimates, old clients needing urgent help, suppliers confirming deliveries — all ringing in while he was mid-job. Answering meant stopping work, cleaning up, and trying to sound professional while holding a wrench. Not answering meant missed opportunities. Voicemail wasn’t cutting it anymore — people wanted answers now, not later.

The interruptions were costing him. Jobs took longer to finish. His schedule fell behind. And after-hours, he’d spend another hour or two just returning missed calls and trying to confirm bookings.

Then Mike found Cytisum’s AI Phone Agents.

Instead of juggling calls himself or hiring a full-time assistant, he now uses an AI voice agent to handle his business line. It sounds natural, responds instantly, and knows how to talk to customers just like a real receptionist. It can schedule jobs, answer common questions, and even qualify leads — all without Mike picking up the phone.

Setup was simple. Cytisum customized the agent to match his services, pricing, and availability. It integrates with his calendar and tools, and it never misses a call — even after hours or on weekends.

The results were immediate. Customers got quick answers and booked faster. Mike stayed focused on his work and finished jobs on time. And he reclaimed his evenings, no longer tied to phone follow-ups.

In just a few weeks, Mike saw more bookings, fewer scheduling errors, and happier customers who got answers regardless of when they called. All of this without hiring extra staff or adding overhead.

For tradespeople like Mike, every call counts. But staying productive on the job matters too. Cytisum’s AI Phone Agents bridge that gap — capturing leads, handling routine calls, and freeing up valuable time.

If you’re constantly choosing between answering the phone or finishing the job, it might be time to let AI take the call.

Let AI Handle the Routine — You Focus on the Work

Start with a quick demo at Cytisum and discover how AI Phone Agents can grow your business, not your stress.